Are these pergolas waterproof?
They are rain-resistant rather than fully waterproof. The double-layer aluminium louvred roof tilts or fully closes to shelter you from light to moderate rain, and closed louvres channel water through an integrated drainage system down through the legs. In heavy or prolonged rain a small amount may enter through the joins — normal for louvred systems, which are built for ventilation and durability rather than complete watertightness.
How does the voice control work?
The integrated solar-powered LED lighting can be operated by voice control for hands-free adjustment of your evening ambience. The louvred roof itself is adjusted manually.
Will the 3x3m fit a smaller patio?
Yes — the compact 3 x 3m footprint is designed for patios and smaller gardens. For larger dining or open-plan spaces, the Luxe is also available in a 6 x 3m size in our Garden Shade & Shelter collection.
Are privacy screens included?
No — screens are not included as standard. This pergola is available with 0 to 4 privacy screens as selectable variants.
What if my order arrives damaged?
Email sales@oakandoutdoor.co.uk within 48 hours with your order number and photographs. We will liaise with Royalcraft and arrange a prompt resolution.