Further Information
Does this product come with a guarantee?
Aura Alcove Design products are covered by a manufacturer's guarantee against structural defects under normal domestic outdoor use. The guarantee does not cover damage caused by adverse weather, misuse, or failure to follow the care instructions for the material. For specific guarantee queries, contact us at sales@oakandoutdoor.co.uk and we will liaise with Aura Alcove Design on your behalf.
Is this product suitable for leaving outside all year round?
This depends on the material. Solid acacia and teak hardwood products are naturally moisture-resistant and designed for permanent outdoor use in the British climate — a breathable cover during winter is recommended but not essential. Bamboo and pinewood products also perform well outdoors but benefit more from seasonal covering or storage. Poly rattan products are UV-resistant and fully weatherproof year-round. For specific guidance on this product, see the Care & Maintenance tab above.
What materials does Aura Alcove Design use?
Aura Alcove Design use a range of natural and weather-resistant materials across their collection — including solid acacia hardwood, solid teak hardwood, natural bamboo, pinewood, and poly rattan weave. Each material is chosen for its durability, natural character, and suitability for outdoor use in the UK. The material used in this product is listed in the Product Details section above.
Does this product come assembled or flat-packed?
Assembly requirements vary by product. Most dining sets, lounge sets, and bistro sets require straightforward self-assembly — full instructions and all fixings are included. Sun loungers in the Aura Alcove range typically arrive either ready assembled or requiring minimal assembly. If you have a specific query before ordering, contact us at sales@oakandoutdoor.co.uk.